Help

Voice:

You can reach Metro's Client Services Team by calling:

800.223.1600 (8:45am - 5:45pm EST)

(Outside U.S. and Canada 212.947.5100, ext. 253)

E-mail:

IMPORTANT: If you prefer to communicate with us by e-mail, please make sure to indicate your name, publication, city, state and the method you prefer we use to respond (e-mail address, or, phone number and best time/day to call). E-mail will be replied to within 24 hours.

Customer Service: service@metro-email.com

For general questions about Metro's family of services, billing, shipments, your service subscriptions, image and editorial requests, or password and user information for MetroCreativeConnection. Answered within 24 hours.

Technical Support: tech@metro-email.com

For questions concerning the operation of MetroCreativeConnection or use of Metro content in software programs, email (answered within 24 hours) or call 1-800-223-1600 (8:45am - 5:45pm EST).

Themed Special Sections, Editorial Features, Spec Ads, Images, Themed Websites, Online Directories and Sales Tools:
service@metro-email.com

For assistance or questions regarding Metro editorial, creative or sales features, please call or email our service team.

Comments/Suggestions/Requests: requests@metro-email.com

For comments, suggestions and requests relating to any of Metro's Creative & Ad Development Services:

Click Here

or call 800-223-1600.

Your input helps to shape future content so that we continue to meet, and exceed, your print and digital creative and editorial needs. So please, don't hesitate to communicate!