You can reach Metro's Client Services Team by calling:
800.223.1600 (Mon-Fri 8:45am - 5:45pm EST)
(Outside U.S. and Canada 212.947.5100, ext. 253)
IMPORTANT: If you prefer to communicate with us by e-mail, please make sure to indicate your name, publication, city, state and the method you prefer we use to respond (e-mail address, or, phone number and best time/day to call). E-mail will be replied to within 24 business hours.
Customer Service: firstname.lastname@example.org
For general questions about Metro's family of services, billing, shipments, your service subscriptions, image and editorial requests, or password and user information for MetroCreativeConnection. Answered within 24 business hours.
Technical Support: email@example.com
For questions concerning the operation of MetroCreativeConnection or use of Metro content in software programs, email (answered within 24 business hours) or call 1-800-223-1600 (Mon-Fri 8:45AM - 5:45PM).
Themed Special Sections, Editorial Features, Spec Ads, Images, Themed Websites, Online Directories and Sales Tools: